Shipping & Delivery Policy

This Shipping & Delivery Policy outlines the terms related to shipping, delivery, and order fulfillment for purchases made through Tekin Shop.

1. Order Processing Time

  • Orders placed through our website are processed after payment confirmation.

  • In-stock items are shipped within 1–3 business days.

  • For custom production or large wholesale orders, delivery timelines are communicated separately based on order details.

2. Shipping Process

  • Orders are shipped via Tekin Shop’s contracted shipping partners.

  • Tekin Shop is not responsible for delays caused by shipping carriers.

  • A tracking number is provided once the order has been dispatched.

3. Delivery

  • Deliveries are made to the address provided during checkout.

  • Tekin Shop is not responsible for delays caused by incorrect or incomplete address information.

  • If the package appears damaged upon delivery, customers must request a damage report from the courier.

4. Domestic Shipping

  • Domestic deliveries within Turkey typically take 1–5 business days, depending on the carrier.

  • Shipping fees may vary based on order value and shipping conditions.

5. International Shipping

  • International delivery times vary by destination country.

  • Any customs duties, taxes, or additional charges are the responsibility of the recipient.

  • Delivery times are estimated and may be extended due to customs clearance procedures.

6. Undelivered Shipments

  • Orders that are not accepted by the recipient or returned to us will be reshipped upon payment of additional shipping costs.

7. Contact Information

For questions regarding shipping and delivery, please contact:

Tekin Shop
Email: info@tekinshop.com.tr
Phone: +90 532 771 15 11
Address: Rüstem Paşa, Marpuççular Cd. Tekin Han Tekin Shop No:13, 34116 Fatih / Istanbul, Türkiye